Retained access · Your agency first
Your agency answered first, on client sites already mapped.
A retainer puts your agency at the front of the line. I already hold each retained site’s environment, access, and history, so problems get solved instead of explained.
190Possible plugin pairings
Every pairing is a place two plugins can collide on update.
What a retainer covers
Front of the line. Every time.
The site is already mapped before anything breaks, so the first call goes straight to the fix.
- Priority response and scheduling ahead of non-retained work
- Environment, access, and incident history kept on file
- Regular health checks with written reports
- An update strategy so updates don’t become outages
- Multisite networks covered by subsite count
Retained sites run one platform
One stack. Failure modes known cold.
Edge
Cloudflare
DNS, edge cache, WAF, and bot filtering. Stops attacks before they become invoices.
Host
Kinsta
Daily backups, fast restores, and real staging.
Theme
Kadence
One theme, one block system, and failure modes I know cold.
The plugin limit
Fewer plugins. Fewer collisions.
Retained sites carry a plugin limit. Conflicts multiply as plugins pile up: 20 plugins make 190 possible pairings, 40 make 780. The limit and how overages work are set in your agreement.
Not taken on retainer
- WooCommerce stores
- Headless builds where WordPress is only an API
- Sites where another developer has write access and no change log exists
- Membership, LMS, or booking platforms carrying live transactions
Questions agencies ask
Straight answers.
How are tiers decided?
By how many sites you need covered and how fast you need answers. You’ll see the options on the review call.
What if a client site isn’t on your platform?
It gets migrated first. You can also buy the migration and never retain me.
Do you cover sites my team built?
Yes, once they’re on the platform and under the plugin limit.
Can we cancel?
Yes. Cancel before the renewal date and the retainer ends at the close of that period.
Stop buying windows. Get answered first.
Start with a portfolio review. You’ll see the options on the call.